Shipping policy

Shipping & Delivery Policy

At KasteVolt, we are committed to delivering your mechanical keyboards, gaming mice, headphones, and headsets with reliability and care. Please review our shipping policy below for details on how we process and deliver your orders.

Shipping Method

We offer a single, standardized shipping option: Standard Shipping. This method is available for all products in our store, including mechanical keyboards, gaming mice, headphones, and headsets. Please note that no expedited or express shipping options are currently available.

Shipping Costs

All orders are subject to a flat shipping fee. Free shipping is not offered on any order, regardless of the total purchase amount. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive a confirmation email with tracking details once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Standard Shipping generally takes 5–10 business days for domestic addresses and 10–20 business days for international destinations. Please note that these are estimates and not guaranteed delivery dates.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the status of your shipment. If you have any questions about your delivery, please contact us at [email protected].

Shipping Restrictions

We currently ship to most countries worldwide. However, some remote areas or regions may have limited delivery options. If your address is not serviceable, we will notify you promptly. We are unable to ship to P.O. boxes or military APO/FPO addresses.

Lost or Damaged Items

KasteVolt is not responsible for lost or damaged packages once they are handed over to the carrier. If your order arrives damaged, please contact the shipping carrier directly to file a claim. For lost packages, please reach out to us at [email protected] and we will assist you in resolving the issue.

Contact Us

If you have any further questions about our shipping policy, please email us at [email protected]. Our team is here to help.